Free up your time and elevate your experience
Our White Glove Service reaffirms LedgerDocs’ commitment to delivering a high-quality, personalized experience for your bookkeeping and accounting firm on our platform. We aim to reduce the learning curve associated with any new software implementation, freeing up your valuable time so you can focus on what truly matters – your client work.
Personalized Account SetupOur dedicated support team member will help you set up your account to your unique specifications. They will create all your companies on your behalf, including setting up corresponding upload email addresses, adding your staff and clients, and tailoring the platform to suit your specific business structure and operations.
Client Onboarding & Training
One of the most time-consuming aspects of implementing new software is training users. Let us handle this for you. We will put together a training package for your clients, teaching them how to upload documents as per your specified preferences. This ensures your clients can easily share their financial documents with you, improving the speed and quality of your work.
Time Saving Tips & Workflows
Our support team member will collaborate with you to configure your account that suit your firm’s processes. Whether it’s creating custom tags, using note mentions, or personalizing your account preferences, we’ll make sure LedgerDocs aligns perfectly with your desired outcomes.
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